Last updated: 1st December, 2025

Clean2Spec (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you contact us or use our services.

1. Who We Are

Clean2Spec is a cleaning services company based in the United Kingdom.

Contact Details:
📞 Phone: +44 7411371440
📧 Email: info@clean2spec.uk
📍 Address: Geneva Road, Surrey CR7 7BH, United Kingdom

We are the data controller for the personal information we process.

2. Information We Collect

We may collect and process the following personal data:

  • Name
  • Phone number
  • Email address
  • Address where cleaning services are required
  • Any information you provide when contacting us via phone, email, website forms, or social media
  • Payment-related information (only when required and processed securely)

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotations
  • Arrange and deliver cleaning services
  • Communicate with you about appointments or changes
  • Process payments and issue invoices
  • Improve our services and customer experience
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases in accordance with UK GDPR:

  • Consent – when you contact us or submit an enquiry
  • Contractual necessity – to provide agreed cleaning services
  • Legal obligation – for tax, accounting, or regulatory purposes
  • Legitimate interests – to manage and improve our business services

5. Sharing Your Information

We do not sell or rent your personal data to third parties.

We may share your data only with:

  • Trusted service providers (e.g. payment processors or accountants)
  • Legal or regulatory authorities where required by law

All third parties are required to respect the security of your data.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

8. Your Data Protection Rights

Under UK data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at info@clean2spec.uk.

9. Cookies (If Applicable)

If our website uses cookies, these may be used to improve functionality and user experience. You can control cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 info@clean2spec.uk
📞 +44 7411371440
📍 Geneva Road, Surrey CR7 7BH, UK